1. Controller
The controller responsible for processing personal data on this website is:
Fiebchen24
Katrin Fiebig
Felchower Str. 70
16303 Schwedt
Germany
Email: privacy@synqlabs.gg
2. Hosting by Vercel
This website is hosted using services provided by Vercel. When the website is accessed, technical connection and access data may be processed in order to deliver the requested content, maintain the stability of the service and protect the website against misuse.
This data may include the IP address, date and time of access, requested page or resource, browser information, operating-system information, referrer information and technical status data.
The processing is based on Article 6(1)(f) GDPR. Our legitimate interest is the secure, reliable and efficient operation of this website.
3. Cloudflare
We use Cloudflare for domain-name services, network security, availability and performance optimisation. When the website is accessed, technical connection data may be processed by Cloudflare in order to route requests, prevent attacks and maintain the availability of the service.
The processing is based on Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable provision of our website.
4. Vercel Web Analytics
We use Vercel Web Analytics to understand how visitors use this website and to improve its content, structure and technical performance.
According to Vercel, Web Analytics does not use third-party cookies and is designed to collect anonymised usage information. The information evaluated may include the visited page, referrer, approximate location, device type, browser and operating system.
Vercel may generate a temporary hash from request information in order to distinguish visits within a limited session. According to Vercel, this session identifier is automatically discarded after 24 hours and is not intended to identify an individual visitor.
The processing is based on Article 6(1)(f) GDPR. Our legitimate interest is to measure general website usage and improve the usability and performance of our services.
5. Contact by email
When you contact us by email, we process the information you provide, including your email address, the content of your message and any additional information you voluntarily submit.
The data is processed in order to respond to your enquiry and, where applicable, to prepare or perform a contractual relationship.
Depending on the nature of the enquiry, the legal basis is Article 6(1)(b) GDPR or Article 6(1)(f) GDPR.
6. Cookies and local storage
The public website currently does not use advertising or marketing cookies. Vercel Web Analytics is operated without third-party analytics cookies.
Technically necessary cookies or local-storage entries may be used where required for security, authentication, user preferences or the operation of protected services such as the SYNQ Helper dashboard.
If additional optional analytics, marketing or third-party technologies are introduced, this privacy policy will be updated and consent will be obtained where legally required.
7. Recipients and international data transfers
Personal data may be processed by service providers that support us with hosting, domain and network services, security, email communication, authentication and payment processing.
These recipients may include Vercel and Cloudflare. Some service providers may process data outside the European Economic Area. Where required, transfers are based on an applicable adequacy decision, appropriate contractual safeguards or another permitted transfer mechanism under the GDPR.
8. Retention
We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as statutory retention obligations apply.
Email enquiries are deleted when they are no longer required for processing the request, unless contractual, legal or evidentiary obligations require longer retention.
9. Your rights
Subject to the applicable legal requirements, you may have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing and data portability.
You may also have the right to object to processing based on Article 6(1)(f) GDPR for reasons arising from your particular situation.
You additionally have the right to lodge a complaint with a competent data-protection supervisory authority.
10. Security
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure or access. These measures are reviewed and adjusted where necessary as our services develop.
11. Changes to this policy
We may update this privacy policy when the website, our services, service providers or applicable legal requirements change. The current version is published on this page together with its date of revision.